Last updated: June 21, 2022

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Application means the software program provided by the Company downloaded by You on any electronic device, named GetGoing

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to PT Gue EksplorasiTerus, Jl. KH. Mas Mansyur, Thamrin City, Jakarta Pusat.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: Indonesia

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Application or the Website or both.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to GetGoing, accessible from

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Privacy Policies website article.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Deletion of Your Personal Data

Information may be deleted from our CRM upon request to We undertake to perform the deletion within one month (30 calendar days) and will send you a confirmation once the information has been deleted. Wherever possible, we will aim to complete the request in advance of the deadline.

According to the Facebook Apps and Websites Platform rules, we have to provide User Data Deletion Callback URL or Data Deletion Instructions URL. If you want to delete your activities for the GetGoing website and application, you can remove them by following the instructions here: Facebook data deletion instructions.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:


GetGoing berkomitmen untuk melindungi privasi Anda sesuai dengan standar tertinggi perlindungan konsumen. Kami hanya mengumpulkan informasi pribadi Anda untuk menyediakan layanan-layanan dan produk-produk yang lebih baik untuk Anda. Untuk memastikan Anda dapat membuat keputusan dan merasa yakin dalam memberikan informasi pribadi Anda sewaktu menggunakan website kami, kami menjaga prinsip-prinsip privasi sebagai berikut:

1. Pengumpulan dan Penggunaan Informasi

GetGoing tidak akan mengumpulkan atau memantau informasi pribadi apapun tentang Anda tanpa persetujuan Anda. Informasi pribadi yang kami kumpulkan hanyalah yang Anda beritahukan pada kami dan informasi tentang bagaimana Anda menggunakan situs kami.

Jenis-jenis informasi yang kami kumpulkan, tergantung pada bagian-bagian tertentu layanan yang Anda gunakan, adalah sebagai berikut:

  • Nama Lengkap
  • Alamat email
  • Tanggal lahir
  • Nomor telepon
  • Nomor fax
  • Nomor HP
  • Nama perusahaan
  • Geolokasi

Kami juga dapat mengumpulkan Data Pribadi Anda dari pihak ketiga (termasuk agen, penyedia, pemasok, kontraktor, rekanan dan siapa pun yang melaksanakan proses atas nama kami memberikan jasa dalam Situs, memberikan jasa kepada kami atau siapa pun yang kami berkolaborasi). Dalam hal tersebut, pengumpulan tersebut akan dilaksanakan dengan pengakuan/pengarahan Anda kepada pihak ketiga yang relevan. Data yang kami kumpulkan dari pihak ketiga juga akan termasuk:

  • Data yang dikumpulkan dari pihak ketiga apabila Anda menghubungkan, menyambungkan atau membuat akun di dalam Situs dengan servis pihak ketiga yang Anda telah diarahkan oleh penyedia jasa untuk mengirimkan kami informasi seperti registrasi Anda dan informasi profil yang dikontrol oleh jasa tersebut atau sebagaimana diizinkan oleh Anda melalui pengaturan privasi Anda dalam jasa tersebut.
  • Data yang dikumpulkan dari pemberi kerja Anda apabila pemberi kerja Anda mendaftarkan Anda untuk mendapatkan jasa di dalam Situs menggunakan bisnis kami atau jasa perusahaan sebagaimana disepakati dengan pemberi kerja Anda.
  • Data yang dikumpulkan terkait informasi keuangan dan riwayat ketika Anda mendaftar, mengakses, menambahkan dan/atau menghubungkan (sebagaimana relevan) untuk pembayaran kartu, produk pinjaman, asuransi dan produk jasa keuangan lainnya atau akun di dalam Situs. Data ini termasuk namun tidak terbatas pada kartu pembayaran atau riwayat pembayaran akun, pembayaran kartu atau rincian akun dan pemetaan dan/atau pembayaran kartu atau status akun dan laporan dari penyedia pembayaran terkait atau penyedia jasa keuangan terkait atau pihak ketiga lainnya.

Kami menggunakan informasi Anda untuk mengirimkan detail-detail tentang layanan kami atau rincian atas pesanan Anda. Namun, bila Anda memilih untuk tidak memberikan informasi seperti yang diminta, kami tidak dapat memberikan layanan online sepenuhnya kepada Anda.

Kami juga akan menggunakan informasi Anda untuk memproses pembelian Anda atas produk atau jasa kami; untuk mengkonfirmasi perjalanan Anda; untuk memenuhi permintaan Anda saat Anda menggunakan layanan online kami; untuk menghubungi Anda mengenai pertanyaan Anda; dan untuk tujuan pemasaran kami, seperti mengirim keterangan mengenai penawaran khusus, promo, newsletter, brosur, dan lain-lain. Jika Anda tidak ingin kami menggunakan informasi Anda untuk mengirimkan rincian produk kami, silakan mengirimkan email kepada kami.

Kami tidak akan membagikan rincian informasi pribadi Anda ke pihak ketiga kecuali seperti yang dijelaskan di bawah ini:

  • Kami dapat memberikan informasi Anda ke maskapai penerbangan, hotel, dan/atau agen travel yang bersangkutan. Namun, kami hanya akan memberikan informasi yang diperlukan untuk menjamin kelancaran perjalanan Anda.
  • Selain pemberian informasi seperti yang disebutkan di atas, kami tidak memberikan informasi kontak Anda ke pihak lain tanpa persetujuan Anda, kecuali ada situasi darurat di mana informasi Anda diperlukan, atau atas perintah pengadilan, atau diminta oleh pemerintah atau penegak hukum, atau dalam itikad baik bahwa pengungkapan dinyatakan diperlukan atau dianjurkan untuk melindungi hak-hak. Hal ini juga berlaku bila kami memiliki alasan yang dapat dipercaya bahwa pengungkapan informasi diperlukan untuk mengidentifikasi, menghubungi, atau melaksanakan tindakan hukum terhadap seseorang yang mungkin bisa menyebabkan gangguan terhadap hak-hak atau properti kami, baik disengaja atau tidak, atau bila pihak lain dapat dirugikan oleh kegiatan tertentu.
2. Cookies

Kunjungan Anda ke situs ini dapat direkam untuk analisis jumlah pengunjung Website dan/atau Aplikasi GetGoing dan pola penggunaan umum. Kami menggunakan "cookies" untuk mengumpulkan informasi tentang bagaimana situs kami digunakan. Informasi yang dikumpulkan dan dilacak adalah server komputer yang Anda gunakan, jenis browser (contohnya Internet Explorer atau Mozilla Firefox), dan apakah Anda sampai ke situs kami melalui iklan online atau Email. Informasi itu digunakan untuk mengukur tingkat respon tawaran yang kami ajukan melalui iklan dan Email.

Cookies dapat membuat sebuah situs menjadi lebih bermanfaat dengan menyimpan informasi tentang preferensi Anda di situs-situs, sehingga memungkinkan pemilik website untuk memberikan fitur yang lebih berguna bagi pengguna mereka. Dengan menggunakan cookies, kami dapat melayani Anda dengan lebih baik ketika Anda kembali ke situs kami. Kebanyakan browser menerima cookies secara otomatis, tatapi Anda dapat mengedit opsi browser Anda untuk memblokirnya di masa depan. Namun, dengan menonaktifkannya, Anda mungkin tidak dapat mengambil manfaat sepenuhnya dari website kami.

3. Penyimpanan Data Pribadi Anda

Kecuali kami menghapus Data Pribadi Anda dari sistem kami setelah menerima permintaan dari Anda, Data Pribadi Anda akan disimpan oleh kami selama akun Anda ada, dan sebagaimana diperlukan untuk menyediakan Anda layanan kami, dan/atau untuk kepentingan bisnis kami yang sah, atau selama penyimpanan tersebut diwajibkan atau diizinkan oleh hukum yang berlaku.

4. Keamanan

GetGoing berkomitmen untuk melindungi privasi konsumen dan kami juga aktif terlibat dalam inisiatif industri saat ini untuk menjaga hak-hak privasi individu di Internet. Kami menganggap masalah keamanan sebagai masalah yang serius dan memperlakukan semua informasi pribadi yang diperoleh dari pengguna situs kami secara rahasia, serta mencegah akses yang tidak sah dan memastikan informasi digunakan secara tepat.

Selain firewall dan teknologi lainnya yang diterapkan, kami juga menyediakan langkah-langkah manajerial, fisik, dan elektronik untuk melindungi sistem kami, dan informasi dan data yang terkandung di dalamnya dari gangguan atau kerusakan yang disengaja atau tidak. Ketika Anda memasukkan informasi yang sensitif, informasi itu akan secara otomatis dikonversi ke dalam kode-kode sebelum dikirimkan melalui Internet secara aman. Namun, kerahasiaan dan keamanan yang sempurna di Internet belum memungkinkan, dan privasi tidak dapat terjamin dalam komunikasi Anda kepada kami. Anda mengakui bahwa informasi pribadi yang diungkapkan adalah risiko Anda sendiri dan ada kemungkinan terjadinya penggunaan yang tidak sah oleh pihak lain. Bila ini terjadi, Anda mungkin akan menerima pesan/email dari pihak-pihak di luar GetGoing. Kami tidak bertanggung jawab untuk kerusakan yang terjadi secara langsung, tidak langsung atau konsekuensial, yang disebabkan oleh komunikasi informasi kepada kami.

5. Links

Situs ini mungkin berisi link ke situs lain yang memiliki ketentuan privasi mereka sendiri. Perlu diketahui bahwa kami tidak bertanggung jawab atas kebijakan privasi mereka atau kesesuaian dengan hukum, dan tidak menjamin keamanan dari situs-situs lain tersebut.

Oleh karena itu Anda harus sepenuhnya menyadari bahwa adanya link tersebut tidak mengandung suatu dukungan, persetujuan, atau bentuk asosiasi oleh atau dengan perusahaan kami. Karena itu Anda harus tetap waspada ketika meninggalkan situs kami, dan membaca pernyataan privasi dari situs-situs lain. Kami tidak memiliki kendali atas data yang disampaikan oleh pihak ketiga tersebut. Anda mengakses data di situs tersebut atas risiko Anda sendiri dan kami sarankan Anda membaca pernyataan privasi ketika memasuki situs tersebut.

6. Perubahan Kebijakan Privasi Kami

Situs ini memungkinkan Anda untuk membuat akun pengguna berdasarkan informasi yang Anda berikan. Dengan memberikan informasi tersebut, mendaftar, dan membuat akun Anda, Anda menjamin bahwa:

  • Informasi yang Anda berikan adalah benar dan akurat, terkini dan lengkap sebagaimana yang dipersyaratkan dalam formulir pendaftaran di Situs ("Data Pendaftaran"); dan
  • Anda akan memperbarui Data Pendaftaran Anda agar tetap benar, akurat dan lengkap.
7. Perubahan Kebijakan Privasi Kami

Kami akan post pernyataan baru kami pada halaman ini bila kami mengubah kebijakan privasi kami, sehingga Anda selalu tahu tentang cara kami mengumpulkan dan menggunakan informasi. Jika suatu saat kami memutuskan untuk menggunakan informasi yang Anda sampaikan pada saat pernyataan yang telah direvisi berlaku, Anda akan diberikan kesempatan melalui email, website atau secara tertulis untuk memilih untuk melepas keikutsertaan Anda atau mencegah penggunaan tersebut. Jika Anda memiliki pertanyaan atau keluhan mengenai Pernyataan Privasi kami, atau jika sewaktu-waktu Anda membutuhkan bantuan terkait dengan layanan kami, silahkan hubungi Customer Service kami melalui fitur ("Chat") di Aplikasi GetGoing, media sosial resmi GetGoing atau email kami di

Hubungi kami

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